Careers

Responsibilities

• Enhance the customer buying process by performing high-quality, professional, and knowledgeable presentation and demonstration of vehicles
• Prepare and present demo vehicles so latest technology is enabled and ready for display
• Supply customer with product performance and benefits
• Build strong rapport with customers
• Assist with lead generation by managing incoming email leads and set appointments for vehicle demonstrations over email and text communication
• Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership

Qualifications

• Enthusiastic with high energy throughout the sales workday
• Outgoing, charismatic and friendly, especially while handling objections
• Quality customer service skills and sales track record
• Strong interpersonal and communications, in-person and over the phone
• Persuasive and able to overcome customer objections during the sales process
• Focuses on the customer’s needs to enhance dealership and personal sales
• Eager to learn dealership best practices and advance customer service skills
• Ready to hit the ground running on learning new products in and out
• Valid Drivers License
• Ability to submit to and pass a drug test

What We’re Looking For:
This entry level position will be responsible for oil changes, tire rotation and other light maintenance work. This could be the start of a great career in the field of automotive service. We are a service destination for locals and vacation travelers. That means our business continues to grow and you will be busy day-in and day-out!

Responsibilities:

• Check and communicate oil level to teammates
• Ensure tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspection
• Install a new oil drain plug and a new oil filter
• Clean and lubricate fittings as needed
• Providing excellent customer service keeping in mind that our customer’s perspective comes first.
• Presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
• Ensures the customer’s needs are understood.

Qualifications:

• Communication skills – communicates effectively with others.
• Time management – managing one’s own time and time of others.
• Typing – ability to type efficiently in order to enter repair orders.
• Mathematics – calculating service costs and counting change.
• Basic computer skills.
• Proven record of achieving exceptional Customer Satisfaction.
• Personal and professional integrity.

Description

Myrtle Beach Chrysler Jeep is looking for qualified technicians that should have at least 3 years of dealership automotive technician experience. Exceptions can be made for ASE certified technicians with independent repair shop experience.

**** Recently expanded shop and added Climate Control for technicians. ****

Job descriptions and responsibilities are determined by the current needsof the Service Department.

Safety, accuracy, punctuality, honesty and compassion are some of the qualities we are looking for.

Skills

• 3 Years experience with vehicle maintenance and repair.
• Strong knowledge of automotive electrical systems.
• Familiarity with schematics and the ability to use them effectively.
• Proficiency with hand tools and the ability to maintain them.
• Ability to align with our company’s values and goals.
• Strong attention to detail and the ability to meet productivity goals.

Description

This family owned and operated dealership is seeking a professional and customer-focused Automotive Service Advisor to join our dynamic dealership team. The ideal candidate will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. This role involves effectively communicating with clients, understanding their vehicle needs, and coordinating with technicians to deliver exceptional service. Candidates with dealership experience and a strong background in automotive diagnostics and service management will excel in this position. The Service Advisor plays a vital role in ensuring customer satisfaction while promoting additional services and repairs to enhance the overall dealership experience.

Job Duties

• Greet customers promptly and professionally
• Establish a positive rapport
• Listen carefully to customer concerns and accurately document vehicle issues
• Provide detailed explanations of recommended services
• Prepare accurate auto estimates using software that communicates repair options effectively to technician
• Upsell additional services or maintenance based on vehicle diagnostics and mechanical knowledge
• Coordinate with technicians to prioritize repairs and ensure timely completion of work
• Handle cash transactions and process payments efficiently
• Follow up with customers during the day regarding vehicle status and afterwards for post-service satisfaction
• Maintain detailed records of customer interactions, service orders, and vehicle history
• Promote dealership products and services to maximize sales opportunities while ensuring customer needs are met
• This dealership is using advanced tablet technology to better serve our customer base

Experience

• Proven in dealership experience as an Automotive Service Advisor
• Reynolds & Reynolds DMS training is available
• Strong automotive diagnostics skills combined automotive repair knowledge
• Familiarity with auto estimating tools, service writing, and automotive service procedures. Reynolds and Reynolds Era-Ignite experience is a plus
• Excellent customer service skills with the ability to upsell services tactfully
• Knowledge of cash handling procedures is preferred but not required

Qualifications

• Communication Skills
• Time Management Skills
• Typing
• Mathematics
• Basic Computer Skills
• Personal and professional integrity
• Willingness to learn and grow and constantly exceed expectations